Around The Clock NOC Services

Network Technology drives your business and your profits 24/7/365 and we help you keep it that way. With American Technical Support you have the tools to monitor networks, enabling devices and processes in order to detect, escalate, restore, and follow-up on anomalies occurring in your network. Minimize network glitches and maximize profits with American Technical Support.

24/7 Network Operations Center- “E-911 Level”

• Network Support
  • Tier 1-3 support and troubleshooting
  • T based and Optical Circuits, VPN, WAN, LAN
  • Audit and engineering
• Alarm Monitoring
  • SNMP, ICMP, Server Services and TL1
  • NetOmnia, Orion, Cranogg, DPS, customized requests
• Outage Troubleshooting
  • Policy-based escalation
  • Dispatch/notification